01 Is there any exchange/refund policy?

It has constantly been our pursuit to offer you nothing but the best, but when it comes to online sales, the buying process isn’t the same as in-store. The colours displayed on your computer or mobile screen may vary from the actual outfit, making it difficult for us to refund or exchange the product if you are not satisfied. This means we have a ‘No Refund, No Exchange’ policy for any kind of online sales at https://www.thehub.in/ under any circumstances.

02 The clothes don’t fit as desired?

At The HUB, we believe in delivering the right fit, tailored to your measurements and specifications. In case the measurements are not accurate, or there are any minor alterations, as per THE HUB policy, we will not be able to return or exchange. However, if you wish to make any alterations to the garment, you can ship the garment(s) back to us.

03 How can I get in touch with a HUB representative?

Please contact us at+91 63518 9476210 am to 7 pm IST (Monday to Saturday) or email us atinfo@thehub.in

04 Can I place the orders only via the website or via mail, or by calls?

Yes, you can place an order via website, mail, or call. Please mail us atinfo@thehub.in/call us at+91 63518 94762