1. Is there any exchange/refund policy?
It has constantly been our pursuit to offer you nothing but the best, but when it comes to online sales, the buying process isn’t the same as in-store. The colours seen on your computer or mobile screen may vary from the actual outfit, which makes it difficult for us to refund or exchange if you are not satisfied with the product. This means we have a ‘No Refund. No Exchange’ policy for any kind of online sales at https://www.thehub.in/ under any circumstances.
2. The clothes don’t fit as desired?
At The HUB, we believe in delivering the right fit, as per your measurement and keeping in mind the specifications mentioned by you. In case the measurements are not accurate, or there are any minor alterations, as per THE HUB policy we will not be able to return or exchange. However, if you wish to make any alterations to the garment, you can ship the garment(s) back to us.
3. How can I get in touch with HUB representative?
4. Can I place the orders only via website or on mails or calls?